Returns & Exchanges
30‑day hassle‑free returns on unworn items in original condition.
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Average response time: within 1 business day.
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Shipping
Tracked delivery across the US. Expedited options available at checkout.
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Questions about lenses, PD, or coatings? We can help you choose.
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How do I track my order?
You’ll receive a tracking link by email as soon as your order ships. If you didn’t receive it, contact us with your order number and we’ll resend it.
What is your return policy?
We accept returns within 30 days of delivery on unused items with original packaging and tags. See our full guidelines and how to initiate a return on our Refund & Returns Policy page.
Do you offer prescription lenses?
Yes. Let us know your prescription details and any preferences (blue‑light, polarization, coatings). We’ll advise options compatible with your chosen frame.
Are your products authentic?
Yes—every frame is 100% authentic and sourced from authorized channels. Packaging and documentation are included where supplied by the manufacturer.
Can I change or cancel an order?
We can usually modify or cancel an order before it ships. Contact us as quickly as possible with your order number and requested change.