Terms & Conditions

1. Scope & Acceptance

By accessing or using the Website or purchasing from us, you agree to be bound by these Terms and any policies referenced here (including our Privacy Policy and Refund & Returns Policy). If you do not agree, do not use the Website or Services.

“You” means the individual using the Services and, if applicable, the entity on whose behalf you use the Services.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to place orders. By purchasing prescription products, you represent that you have a valid prescription issued by a licensed eye care professional.

3. Accounts & Security

• You are responsible for safeguarding your account credentials and for all activity under your account.
• Notify us immediately of any unauthorized use or suspected breach.
• We may suspend or terminate accounts that violate these Terms or for security reasons.

4. Product Info, Pricing & Availability

• We strive for accuracy in descriptions, imagery, measurements, and color representation, but minor variations can occur due to display settings and manufacturing tolerances.
• Prices are shown in USD unless stated otherwise and may change without notice.
• From time to time, items may be out of stock or discontinued; availability is not guaranteed until we accept your order.
• We reserve the right to correct any errors, including pricing and typographical errors, and to cancel orders arising from such errors.

5. Orders, Payments & Taxes

• Order acceptance occurs when we send an order confirmation email and charge your payment method.
• We accept major payment methods displayed at checkout (e.g., Visa, Mastercard, PayPal). By submitting a payment, you represent that you are authorized to use the selected method.
• Sales tax may be collected where required by law. You are responsible for any duties or additional taxes where applicable.
• We may refuse, limit, or cancel any order for reasons including suspected fraud, inventory constraints, or policy violations. If we cancel, you will be refunded to the original payment method.

6. Shipping, Delivery & Risk of Loss

• Shipping options, estimated timelines, and fees are described on our Shipping Information page.
• Delivery dates are estimates and not guaranteed; carriers may experience delays.
• Risk of loss passes to you upon carrier delivery scan or as otherwise indicated by the carrier’s records.
• Please inspect your order upon arrival and contact us promptly if items are missing or damaged.

7. Returns, Exchanges & Refunds

Our return windows, eligibility criteria, and instructions are outlined in our Refund & Returns Policy. Unless prohibited by law:

• Items must be returned in original condition with all accessories and packaging.
• Certain items (e.g., customized lenses) may be final sale unless defective.
• Refunds are issued to the original payment method once the return is received and inspected.

8. Prescription & Health Disclaimer

• Prescription eyewear requires a valid prescription. By submitting prescription information, you confirm its accuracy and that it was issued by a licensed professional.
• Our content is for informational purposes and is not a substitute for professional medical advice. Always consult an eye care professional for diagnosis and treatment.
• If we determine that the provided prescription data is incomplete or inconsistent, we may request verification or cancel the order.

9. Authenticity, Warranty & Repairs

• We offer 100% authentic products sourced from authorized distributors and manufacturers.
• Manufacturer warranties, if any, apply per the manufacturer’s terms. Except as required by law, we provide products “as is” without additional warranties.
• For post‑purchase repairs or adjustments, contact us for options and any applicable service fees.

Prada and Linea Rossa are trademarks of PRADA S.p.A. This Website is not affiliated with, endorsed by, or sponsored by PRADA S.p.A.

10. Promotions, Gift Cards & Coupons

• Promotions are for a limited time and subject to specific terms. Unless stated, offers cannot be combined and exclude gift cards and certain brands or styles.
• Coupons must be entered at checkout and have no cash value.
• We may cancel or modify promotions without notice, to the extent permitted by law.

11. Acceptable Use & Prohibited Conduct

• Do not misuse the Services or engage in activity that disrupts or harms the Website.
• No unauthorized access, scraping, reverse engineering, or interference with security features.
• No posting of unlawful, infringing, defamatory, or harmful content.

12. Intellectual Property

The Website, including text, graphics, logos, images, videos, and code, is owned by PradaGlassesMen or its licensors and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without prior written permission.

13. User Content & Reviews

• By submitting reviews, questions, or other content, you grant us a worldwide, royalty‑free, perpetual license to use, reproduce, modify, publish, and display such content in any media, subject to applicable laws.
• We may remove or refuse content that violates these Terms or applicable law.

14. Third‑Party Links & Services

Links to third‑party sites are provided for convenience. We do not control and are not responsible for third‑party content, products, or services. Your use of third‑party sites is at your own risk and subject to their terms and policies.

15. Privacy

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and share information.

16. Disclaimers & Limitation of Liability

• Except as required by law, the Services are provided “as is” and “as available” without warranties of any kind, express or implied.
• To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, even if we have been advised of the possibility of such damages.
• In no event will our total liability for any claims related to the Services exceed the amount you paid for the product giving rise to the claim in the 12 months preceding the event.

17. Indemnification

You agree to defend, indemnify, and hold harmless PradaGlassesMen and our officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, violation of these Terms, or infringement of any rights of a third party.

18. Governing Law & Disputes

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict of laws principles. You agree to the exclusive jurisdiction and venue of the state and federal courts located in New York County, New York, for any disputes not subject to informal resolution.

19. Changes to the Terms

We may update these Terms from time to time. The “Effective date” will reflect the latest revision. Continued use of the Services following changes constitutes acceptance of the updated Terms.

20. Miscellaneous

• Entire Agreement: These Terms and referenced policies constitute the entire agreement between you and us regarding the Services.
• Severability: If any provision is found unenforceable, the remaining provisions will remain in full force.
• No Waiver: Failure to enforce any provision is not a waiver of our right to do so later.
• Assignment: You may not assign your rights under these Terms without our prior written consent.
• Force Majeure: We are not responsible for delays or failures due to events beyond our reasonable control.
• Electronic Communications: You consent to receive communications electronically, including emails related to your orders and the Services.

21. Contact Us